Identified - AMS-IX have advised Exascale of an issue effecting the PE router of which Exascale is directly connected. AMS-IX advise traffic has been switched using photonics to a shadow PE router while investigations are on-going.
Mar 18, 2025 - 22:36 GMT

About This Site

This is Exascale's (AS61049) status page, where you can find updates on how our UK network is doing. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with your Exascale service, don't hesitate to get in touch with us at support@exascale.co.uk and we'll get back to you as soon as we can.

Exascale - Core and Edge Networks Operational
90 days ago
100.0 % uptime
Today
London (LHR00) Operational
90 days ago
100.0 % uptime
Today
Wolverhampton (WLV00) Operational
90 days ago
100.0 % uptime
Today
Manchester (MCR00) Operational
90 days ago
100.0 % uptime
Today
Telford (TEL00) Operational
90 days ago
100.0 % uptime
Today
Amsterdam (AMS0) Operational
90 days ago
100.0 % uptime
Today
London (LHR01) Operational
90 days ago
100.0 % uptime
Today
London (LHR02) Operational
90 days ago
100.0 % uptime
Today
Exascale - Full Fibre Networks Operational
90 days ago
100.0 % uptime
Today
Telford Operational
90 days ago
100.0 % uptime
Today
West Bromwich Operational
90 days ago
100.0 % uptime
Today
Exascale - VoIP Operational
90 days ago
100.0 % uptime
Today
VoIP SBC Operational
90 days ago
100.0 % uptime
Today
Exascale - Wholesale Services Operational
90 days ago
99.92 % uptime
Today
Sky Business Wholesale Operational
90 days ago
100.0 % uptime
Today
Vodafone WDSL Operational
90 days ago
99.84 % uptime
Today
Vodafone Ethernet Operational
90 days ago
99.84 % uptime
Today
NeoNetworks Ethernet Operational
90 days ago
100.0 % uptime
Today
Exascale - Business Systems Operational
90 days ago
100.0 % uptime
Today
Telephone Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Helpdesk Ticketing System Operational
Forward and Reverse DNS Zones Operational
Website DDOS Protection Operational
Transactional Email Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Zayo Planned Matinance WLV0 LHR0 Apr 18, 2025 22:00 - Apr 19, 2025 10:00 BST

Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 2025 - 16:45 GMT
Scheduled - These works are part of an overall network hardening schedule, to reduce the chance of future faults when entering the SEP and thus reduce the likelihood of unexpected customer outages. This particular work is to remake a badly degraded splicing-case that is leaving circuits vulnerable.

Traffic will traverse alternative paths during this window, albeit at higher latency.

Mar 14, 2025 - 16:44 GMT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Completed - The scheduled maintenance has been completed.
Mar 31, 22:46 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 16:46 BST
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 16:48 GMT
Scheduled - Colt shall be performing a maintenance on their network for optimization purposes and better network management of our network in Brussels. During this work, we need to modify the existing configuration within the network for optimization purposes. The maintenance should be completed during the first 5 hours, but a 6 hour window has been quoted to cover all eventualities. Back-out plan: 60 minutes are reserved to revert back any changes made, should our engineers experience any unforeseen issues.
Mar 14, 16:48 GMT
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Completed - The scheduled maintenance has been completed.
Mar 29, 10:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:00 GMT
Scheduled - These works are part of an overall network hardening schedule, to reduce the chance of future faults when entering the SEP and thus reduce the likelihood of unexpected customer outages. This particular work is to remake a badly degraded splicing-case that is leaving circuits vulnerable.

Traffic will traverse alternative paths during this window, albeit at higher latency.

Mar 14, 16:43 GMT
Mar 28, 2025
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.